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Corporate Learning Blueprint for Technical Teams (Client Work)

Education Consulting / Service Design for Learning

I designed the strategic learning blueprint and experience architecture for a corporate client seeking to modernize and scale their technical training. My role involved analyzing organizational needs, mapping skill gaps, and defining the end-to-end learning ecosystem, including the competency model, learning pathways, assessment strategy, and the operational workflows needed to support a continuous learning culture.

The blueprint defined how teams move from onboarding to upskilling, how managers participate in the learning loop, and how AI-powered tools can support personalization and performance support without requiring a complete LMS overhaul.

Date

April 2023

Learning Experience Strategist & Corporate Education Consultant

Conducted organizational analysis to identify learning needs, technical skill gaps, and workflow constraints.

Designed the strategic blueprint for the corporate academy, including learning pathways and competency alignment.

Defined the instructional architecture for technical training at beginner, intermediate, and advanced levels.

Mapped the service blueprint describing how teams interact with the academy, from onboarding to performance evaluation.

Proposed an AI-supported model for personalized learning and on-the-job performance support.

Collaborated with stakeholders to validate the learning experience direction and ensure business alignment.

I designed the strategic learning blueprint and experience architecture for a corporate client aiming to modernize and scale technical training. My work involved analyzing organizational needs, mapping skill gaps, and defining a complete learning ecosystem — including competency models, learning pathways, assessment strategy, and operational workflows to sustain continuous learning.
The proposal outlined how employees progress from onboarding to upskilling, how managers support performance feedback loops, and how AI tools can enable adaptive learning without replacing existing LMS infrastructure.

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